Your Questions,
Answered

All orders containing in-stock items typically ship from our warehouse in 1-3 business days.

Our team moves quickly to get your order shipped out ASAP and unfortunately, we cannot guarantee changes or cancellations after an order has been placed. Please reach out to our team at goodday@brightland.co as quickly as possible and we will help out as best we can!

Unfortunately, no. We do not hold orders to ship at a later date! Your order will process and ship out within 1-3 business days. 

Our Customer Experience team can be reached at goodday@brightland.co. They are available Monday - Friday from 9am-5pm EST. 

Please allow at least 1 business day to receive a response from our team!

Castelvetrano extra virgin olive oil boasts flavors like tomato leaf and fresh cut grass, making it a more intensely flavored oil. You’ll also find tasting notes of green banana, artichoke, and green almond.

Our Awake, Alive, and Castelvetrano oils are all Extra Virgin Olive Oils, though each oil is made with different olives and have different flavor profiles and uses! Additionally, our Awake and Alive are both made in sunny California and Castelvetrano is made in Sicily, Italy!

Awake has a bold flavor and is made with early-harvest Arbequina olives. It’s designed for roasting, sauteing, soups, and stews.

Alive is more smooth and is made with Arbequina, Arbosana, and Koroneiki olives. It works well with salads, marinades, baked goods, and even drizzled on ice cream!

Castelvetrano is our most robust oil. It is made from Castelvetrano olives (also known as Nocellara del Belice) and is the perfect finishing touch to any dish. It works well with cheeses, focaccia, and on top of pasta!

Castelvetrano can be enjoyed with focaccia, cheese, charcuterie, pasta and picnic-y bites. 

This special olive oil is so flavorful it can even be used as a sauce — simply pour over a fresh pasta with salt. 

As with any high quality extra virgin olive oil, Castelvetrano can withstand high temperatures, however, the delicate and fruity tasting notes that come with a premium EVOO would be lost once heated. We recommend using this as a finishing or dipping oil!

Nope! Our Castelvetrano Extra Virgin Olive Oil is limited edition for the spring season, so be sure to get yours ASAP! 

Our Castelvetrano Extra Virgin Olive Oil was harvested in October 2023, and is best by December 2025.

We always want the best of the best in products — no matter where it comes from. When we tried a sample of this gorgeous olive oil from a Sicilian family producer, we were blown away. We were also really delighted that the Castelvetrano olive’s origins are from Sicily, so going back to its original roots to re-introduce the oil felt very special.

We do not currently accept returns or exchanges on our products. All orders are considered final sale.

If you have experienced any issues with your order, please feel free to reach out to our team at goodday@brightland.co.

Our orders ship via standard ground shipping unless one of our expedited shipping methods is chosen at checkout!

Brightland partners with USPS, LaserShip, OnTrac and UPS delivery services.

When your order ships, we will email you your tracking number so you can follow your order right to your door!

Yes! Our carrier partners do deliver to P.O. Boxes.

We don’t ship internationally just yet, but we hope to do so in the future! Stay tuned!

It’s an optional shipping protection that we highly recommend adding to your order. 

By adding Carbon Offset + Shipping Protection to your order, your package is protected against loss, damage or theft by our partners at Corso. It will also offset any carbon emitted during shipping! If you choose to opt out of this shipping protection, Brightland is not liable for a lost, damaged or stolen package.

If you experience any issues with your shipping or delivery, you can initiate a claim directly with the carrier.

If your package is marked delivered, but you haven’t received it yet, we recommend waiting at least one additional business day for your package to arrive. Sometimes shipping carriers prematurely mark shipments as delivered before they make it to their final destination. We also recommend checking in with neighbors or around your home just in case! 

If the order still has not arrived or cannot be located - no worries, we’re here to help! 

If your order is insured with Carbon Offset + Shipping Protection, you can file a claim here. 

If your order is not insured with Carbon Offset + Shipping Protection, please feel free to reach out to our team at gooday@brightland.co and our team will assist as best as they can, however please note that Brightland is not responsible for items that have shipped out on our end but have not been received by the customer.

First off, we’re sorry to hear that! That’s definitely not how you should receive your Brightland products! 

If your order is insured with Carbon Offset + Shipping Protection, you can file a claim here. 

If your order is not insured with Carbon Offset + Shipping Protection, please feel free to reach out to our team at gooday@brightland.co and our team will assist as best as they can. 

We have been there, and it is the worst. That is why we highly recommend adding Carbon Offset + Shipping Protection to your order to allow you to file a claim in the unfortunate event that your package is damaged, lost, or stolen while in transit. If an order is not insured with Carbon Offset + Shipping Protection, Brightland is not responsible for items that have shipped out on our end but have not been received by the customer.

To get started, click here! Your Brightland subscription will kick off with The Duo (at 15% off). After that, customize any time by logging into the Subscriber Hub.

If you need to update your address, order frequency, or the items in your subscription, head on over to our Subscriber Hub. Simply log in and make changes at least 2 days before your next order is scheduled to ship!

Brightland Subscribers may cancel their subscription at any point in time. You can either do so in the Subscriber Hub or by emailing our team at goodday@brightland.co.

In order to make finding the perfect present as easy as possible, we curated all of our favorites in the Gift Guide. From the culinary aficionado to the novice chef, the guide has something for everyone on your list. Our Kitchen Accessories also make great stocking stuffers!

Yes! You can personalize your order by adding a gift note at checkout! You can send it as a digital note or a physical note that our team will print and insert in the box. 

We do not offer gift wrapping for our products. All orders are shipped in colorful Brightland boxes. For environmental reasons, we try to minimize the amount of packaging we use for each shipment. Please note that scuffs and scratches to the exterior packaging may occur during transit. 

Our Mini Artist Series and Mini Essentials in particular, are packaged in specially-designed outer boxes and always arrive in ready-to-gift condition. 

No worries - Brightland will not include a receipt or any kind of pricing/invoice in the gift package!

When your order ships, we’ll send you a tracking number so you can keep up to date on when the package is delivered.

Yes! Head over to our Corporate Gifting page where we’ve made it easy to browse our available products and have them ship directly to your clients! If you have any questions or are interested in a customer order, contact us at corporategifts@brightland.co and our team would be happy to help!

Brightland olive oil is guaranteed delicious for two years from the date of bottling. You can find the best by date printed on the bottle - just look for "BB: MM/DD/YYYY." If you don't see a best buy date, please contactgoodday@brightland.cofor assistance!

All of Brightland’s olive oils are 100% plant-based, vegan, gluten free and cruelty-free.

Our farm partners are committed to sustainable practices. Due to the arduous and costly certification process, their small, family-run farms and mills are not certified organic. However, this is something we are working toward as Brightland grows.

All Brightland bottles are coated with UV-protectant matte coating, so you can keep your bottle on your kitchen counter or at your table and don’t have to hide it away in a cupboard! We highly recommend closing your olive oil when it is not in use.

A sharp, peppery sensation at the back of your throat is one of the best indications of a high polyphenol olive oil, which is the chemical compound most commonly known as an antioxidant. The polyphenols in olive oil that contribute to its pepperiness also prevent oxidation. These polyphenols are strong antioxidants and have been shown to provide a host of beneficial effects from healing sunburn to lowering cholesterol, blood pressure, and risk of coronary disease. Additionally, oleocanthal, a natural polyphenolic anti-inflammatory agent uniquely found in extra virgin olive oil, functions much the same way that ibuprofen, an over-the-counter non-steroidal anti-inflammatory drug (NSAID) does. This receptor is located at the back of the throat, which is where the distinctive sting from high quality olive oil is felt. This unique sensation and the accompanying cough or clearing of the throat are regarded among connoisseurs as indicators of high quality olive oil.

Bitterness is actually a positive term in the authentic extra virgin olive oil world. A bitter taste indicates that the olives were harvested in the early Fall, making the oil bitter and grassy tasting.

100% USA made: Brightland olive oil comes from the golden state of California!

The UV-protected, coated bottles are recyclable! They are environmentally friendly and virtually pollution-free. Unlike typical liquid paints, the UV-protected coating process doesn't use solvents and doesn't release organic compounds into the atmosphere. You can recycle our bottles with certainty that they are not damaging the environment. 

You can also upcycle your bottles; some Brightland customers reuse their bottles with flowers, candles, branches and stems, as beautiful shelf art, and when storing leftover cocktails or aperitifs!

Both Brightland extra virgin olive oils’ smoke points are 410 degrees at the time of harvest (November 2022).

There is a common misconception that extra virgin olive oil has a low smoke point - however, high quality extra virgin olive oil can have a smoke point up to 420 degrees, which is more than enough when cooking with EVOO.  One important thing to remember is that change will occur with time: all extra virgin olive oil begins to degrade, and so the smoke point will begin to lower gradually over time. 

Both! Brightland can be used when cooking or even when frying an egg because of its high smoke point. It also serves as a beautiful finishing oil because of its early harvest, green properties. Scroll through our Brightland recipes here! Or visit our IG page @wearebrightland for more Brightland inspiration. 

There are a number of wonderful beauty and wellness use cases for Brightland that our customers have shared with us, including: taking eye makeup off, moisturizing legs and arms, cleaning makeup brushes, heal chapped lips, fix ragged cuticles, and get a smooth shave.

To preserve flavor profiles, Brightland vinegars are best stored within your refrigerator. 

That said, if you are interested in the health benefits of The Mother, this process will be slowed by colder temperatures and you may consider storing your vinegars on a kitchen shelf instead.

100% USA made: Brightland’s fruit-forward vinegars are made on a nutrient-dense, family-run farm in California’s Central Coast.

Our farm partner is committed to organic practices and uses zero pesticides. Their small, family-run farm is not certified organic due to the onerous and costly certification process to meet USDA standards, however, this is something we are working toward as Brightland grows.

All of Brightland's vinegars are 100% plant based, vegan, gluten free, and cruelty-free.

PARASOL is made using a mix of Valencia and Navel oranges, and RAPTURE is made using Triple Crown Blackberries. These fruits are sourced fresh from a farm in California's Central Coast!

RAPTURE is bold, berry, rich, and decadent. The Master Fermenter at our partner farm has created a fruit-forward flavor profile, with berry flavor in front and more of a wine finish. 

We love RAPTURE with salads, marinades, mozzarella and tomato, crusty bread, BBQ, peaches and summer fruit. It also pairs beautifully with Brightland's AWAKE, ARDOR, ALIVE. 

PARASOL is zingy, bright, and effervescent. The Master Fermenter at our partner farm has created a fruit-forward flavor profile, with citrus in the front and champagne zing on the backside! 

We love PARASOL with salads, greens, chicken, seafood, cocktails and shrubs. It also pairs beautifully with Brightland’s ALIVE, LUCID, and ARISE. 

We add cane sugar to our vinegars to round off the sharpness of the taste. Our family-run partner farm has tested many different types of sweeteners and discovered that cane sugar provides the best flavor profile to bring the fruit flavor forward!

Though many store-bought balsamics are falsely represented as such, true balsamics are from Modena, Italy and barrel aged for 12 years. 

We distinguish from this process by calling our balsamics “California Balsamics” in reference to the difference in the production and fermentation processes used. We use a zin grape and stainless steel barrels, in comparison to traditional Italian Balsamic-making methods, and do not follow the 12 year aging process.

Yes! Our Vinegar bottles are recyclable. 

The honey should be stored at room temperature out of direct sunlight.

So long as your honey jar remains tightly sealed, it will not expire, thanks to pure honey’s unique pH and chemical properties. However, real honey, like Brightland’s honey, can crystallize or darken over time. If this happens, no worries- it is still delicious and safe to eat!

As an animal by-product, honey is not considered vegan. Our honey is vegetarian and gluten-free.

The small, family-run apiaries that make Brightland honey employ sustainable practices in caring for the land and the hives. The bees are not given antibiotics and our beekeepers utilize natural and non-toxic approaches to controlling pests and disease. Pesticides are never used on forage during honey production and our Kauai hives pollinate exclusively wild flora and fauna! The small, family-run apiaries that make Brightland honey are not certified organic, however, due to the onerous regulations and hefty processing fees involved.

Our California Orange Blossom Honey is radiantly golden, made from single estate orange groves in the Central Valley of California. The tasting notes are intensely floral and citrus with a clean finish. 

Our Kauai Wildflower Honey is deeply amber hued with a molasses-like finish and tasting notes of caramel, chocolate, and cooked fruit. The honey is made from wild Hawaian sources including hibiscus, eucalyptus, coffee tree, papaya trees, passion flowers, and guava flowers. 

Brightland honey is made by 4th generation US-based beekeeping families run by women-led teams who have dedicated their lives to the art of the hive. 

Brightland’s California Orange Blossom Honey hails from single estate orange groves in the Central Valley of California. Brightland’s Kauai Wildflower Honey is made from wild Hawaiian sources including hibiscus, eucalyptus, coffee tree, papaya trees, passion flowers, and guava flowers all located on the island of Kauai.

Raw, unfiltered and unadulterated honey can crystallize over time, meaning it may become solid or change texture. This is due to the presence of pollen and other natural particulates. Crystallization is actually a positive indicator of authentic, unfiltered honey. Crystalized honey can be enjoyed as is, or you can re-liquify your honey by placing the closed jar in a container filled with warm water.

Brightland honey comes from apiaries that prioritize the health of hives through sustainable beekeeping that focuses on nurturing bee colonies. By supporting Brightland you are helping support 4th generation beekeeping families in their commitment to protect endangered bee populations! 

The FDA advises that honey should not be given to infants younger than one year of age.

Yes we do, please find a complete list of our stockists here for one near you! 

If you would like to be considered as a stockist, please write to us at goodday@brightland.co.

From a song called The Olive Tree by The Seekers:

I've heard them say a greener land is waiting there

Where people wake and find their dreams come true

High flying dove please lead me and I'll follow you

Above the clouds beyond the stormy sea

I long to share a world of sweet contentment there

In that bright land where grows the olive tree