We Ship Nationwide. Free Shipping over $65.

FAQs

SHIPPING

How do you ship?

We offer free ground shipping on orders over $65.  Please allow 3-5 business days to process orders. 

Do you offer expedited shipping?

Yes, you may choose an expedited shipping option in your checkout options. 

Do you offer international shipping?

We don’t ship internationally just yet, but stay tuned.

How will I know my order has shipped?

When your order ships, we’ll send you a tracking number.



GIFTING


Can I buy a gift for someone from Brightland?

Yes! Brightland makes a wonderful gift for so many occasions (housewarming, wedding, Mother’s Day, Father’s Day, new job, host/hostess, holidays, birthdays or just because). Go to our Gifts page to order something for someone special.  We will include a hand written gift note!

Will you ensure there is no pricing included in the gift package? 

Absolutely - we will not include a receipt or any kind of pricing in the gift package. 

How do I know that the gift has arrived?

When your order ships, we’ll send you a tracking number so you can keep up to date on when Brightland is delivered.


What is the best way to place a large order - for a corporate gift or a wedding?

We’d love to chat. Email goodday@brightland.co to start the conversation.


RETURNS AND EXCHANGES

What is your return and exchange policy?

Brightland will accept for return unopened product only, within 7 days of receipt. You may receive a full refund or store credit (less the cost of shipping). Please email us at goodday@brightland.co to start the return process.

What if my product gets lost?

Brightland is not responsible for lost or stolen items once declared 'Delivered' by the delivery service. 

PRODUCT

I feel a sharp, peppery sensation at the back of my throat after I swallow the Brightland oil - what does this mean? 

That sharp, peppery sensation at the back of your throat is one of the best indications of Brightland’s commitment to quality, and the  high antioxidant and anti-inflammatory value in its oils. Additionally, the polyphenols in olive oil that contribute to a sharp taste and resistance to oxidation. These polyphenols are strong antioxidants and have been shown to provide a host of beneficial effects from healing sunburn to lowering cholesterol, blood pressure, and risk of coronary disease. Additionally, oleocanthal, a natural polyphenolic anti-inflammatory agent uniquely found in extra virgin olive oil, functions much the same way that ibuprofen, an over-the-counter non-steroidal anti-inflammatory drug (NSAID) does. This receptor is spatially located at the back of the throat, which is exactly where the distinctive sting from high quality olive oil is felt. This unique sensation and the accompanying cough or clearing of the throat are regarded among connoisseurs as indicators of high quality olive oil.

What does the polyphenol count on the back of the bottle mean?

A high polyphenol count hints that an extra virgin olive oil is extra healthy. On average, extra virgin olive oils range between 100-250 mg/kg polyphenols. Brightland's AWAKE has a polyphenol count of 380 mg/kg  and Brightland's ALIVE has a polyphenol count of 567 mg/kg when pressed (November 2017). One important thing to remember is that with time, all extra virgin olive oil begins to degrade, and so the polyphenol counts on both oils will begin to lower gradually over time. 

Are Brightland olive oils vegan? 

All of Brightland’s products are 100%  plant-based, vegan, gluten free and cruelty-free.


Is Brightland certified organic?

Brightland olive oil is milled in a certified organic mill, and is stored in a certified organic storage room. Brightland's farm partner is committed to organic practices and uses zero pesticides. 

Where is Brightland extra virgin olive oil produced?

100% USA made: Brightland olive oil comes from the golden state of California, at a single-estate family run farm in the Central Coast.

What is the best way to store my Brightland bottles?

All Brightland bottles are coated with UV-protectant matte coating, so you can keep you bottle on your kitchen counter or at your table and don’t have to hide it away in a cupboard. We highly recommend closing the top when you’re not using the oil.

What is the smoke point for Brightland extra virgin olive oil?

Both Brightland extra virgin olive oils’ smoke points are 410 degrees at the time of harvest (November 2017).  There is a common misconception that extra virgin olive oil has a low smoke point - however, high quality extra virgin olive oil can have a smoke point up to 420 degrees, which is more than enough when cooking with EVOO.  One important thing to remember is that change will occur with time: all extra virgin olive oil begins to degrade, and so the smoke point will begin to lower gradually over time. 

How should I use Brightland AWAKE vs. Brightland ALIVE in my kitchen?

AWAKE: For cozy days and slow nights. When you’re feeling like making some soups, pastas, a hearty stew, want to roast some meat, fish or veggies, we recommend using AWAKE.  
ALIVE:  For veve and vibrancy.  When you’re in the mood for a salad, want to whip together a dressing or marinade, or want to sautee greens like kale or spinach, we recommend ALIVE.

Are Brightland olive oils a cooking oil or a finishing oil?

Both! Brightland can be used when cooking or even when frying an egg because of its high smoke point. It also serves as a beautiful finishing oil because of its early harvest, green properties.

Are the white bottles recyclable? 

The powder coated bottles are recyclable. Our powder coated bottles are environmentally friendly and virtually pollution-free. Unlike typical liquid paints, the powder coating process doesn't use solvents and doesn't release organic compounds into the atmosphere. You can recycle our bottles with certainty that they are not damaging the environment. 

How can I use Brightland in my beauty/wellness routine?

There are a number of wonderful beauty and wellness use cases for Brightland that our customers have shared with us, including:

  • Take eye makeup off
  • Moisturize legs and arms
  • Clean makeup brushes
  • Heal chapped lips
  • Fix ragged cuticles
  • Get a smooth shave
  • How long does Brightland olive oil last?

    If stored properly, a bottle of Brightland should last for 6 months after opening.

    Do you have stockists?

    We’d love to have a conversation! Email goodday@brightland.co

    Where did the name Brightland come from?

    From a song called The Olive Tree by The Seekers:

    I've heard them say a greener land is waiting there

    Where people wake and find their dreams come true

    High flying dove please lead me and I'll follow you

    Above the clouds beyond the stormy sea

    I long to share a world of sweet contentment there

    In that bright land where grows the olive tree

    What if I have a question that is not addressed above?

    Please email us at goodday@brightland.co and we will get back to you as soon as we can.